Review, Assess, Celebrate, and Refocus
Our performance results are determined by what we finish,
not by what we start. It's ultimately our improvement action
that determines our performance results. The effectiveness
of that action hinges on our follow through and stick-to-it-iveness.
It is all too easy to let what's wrong and what still
needs to be improved overshadow what we've accomplished and
how far we've come. The pressure of continuous performance
improvement can be very draining. If we're going to maintain
high energy levels, we need to develop the habit of
periodically taking the celebratory pause that refreshes.
Many organizations, teams, and individual have a limited
or faulty understanding of what's working, what's not, and
why. Reviewing, assessing, celebrating, and refocusing are
essential elements of a vital step in the improvement
process. It's the step that both completes and restarts the
endless improvement cycle. Without this essential component,
learning, energy, and momentum dwindle.
Need for Reviewing, Assessing, Celebrating, and
Refocusing:
- Results come from what we finish, not what
we start.
- The "tyranny of the urgent" often drives
out the important.
- Constant change and relentless improvement
can be exhausting.
- When you don't know how you're doing, you
can't improve.
- It's easy to drift off track.
- Learn what's working/not working, and
redirect efforts.
- Savoring success and small wins is
energizing.
Why Reviewing, Assessing, Celebrating, and Refocusing
is so Rare:
- Planning and new beginnings are more
exciting.
- Weak discipline of following through and
following up.
- Reflective learning crowded out by
crisis/operations.
- No time to learn how to better use our
time/resources.
- We dwell on what's gone wrong rather than
what's gone right.
- Fear of complacency and status quo.
- Managers don't appreciate its importance.
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