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"Excellent overview of key principles. It makes you want to dive in and learn about all of them!"
Pushp Arora, Lean Practitioner, RIM Research in Motion"Balances his practical experience with extensive and rigorous research energized with Jim's enthusiastic and engaging presentation skills."
Jack Zenger, co-founder Zenger Miller"Made me excited about my personal and professional future!"
Dana Heno, Clinic Manager, Pathways Health Centre For Children
