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"Excellent overview of key principles. It makes you want to dive in and learn about all of them!"
Pushp Arora, Lean Practitioner, RIM Research in Motion"Very dynamic workshop with abundance of examples to support key points."
Jason Rodgers, Coordinator Marine Services, The St. Lawrence Seaway Management Corporation"Balances his practical experience with extensive and rigorous research energized with Jim's enthusiastic and engaging presentation skills."
Jack Zenger, co-founder Zenger Miller
