The research shows that most process improvement and reengineering approaches don't work. The CLEMMER Group's approach is highly effective because it is:

• Broad and comprehensive
• Designed, delivered, and supported by very experienced senior managers
• Based upon the research and writing of Pathways to Performance
• A multi-tiered and cascading process that starts with senior management
• Linked to the organization's vision, values, purpose and key objectives
• Highly flexible and adaptable
• Built to maximize involvement and ownership of everyone in the process
• Customer/partner focused
• A balance of macro or strategic and micro or tactical process management