PPT Slide
Strategic Process Management Sample Client Results
- Streamlined industrial, commercial, and institutional new development process resulting in a 29% reduction in process cycle time, a 75% reduction in waste, rework, and duplication, and improvement to 100% in accuracy and completeness of file records and accompanying drawings.
- Reduced the cost of a customer telephone inquiry process by 48% resulting in annual savings of $4.5 million, while improving customer satisfaction results by 25%.