PPT Slide
Strategic Process Management 7 Step Model
5. Process Measures — The three to five highest priority “hot spots” are selected by the team and broad process improvement goals are established along with “stretch” goals for each “hot spot,” for example 25% reduction in costs, 50% reduction in cycle time, 100% record keeping accuracy, etc.
6. Process Redesign — Effective and creative problem solving is used in this step to develop improvement plans. Improvement tools such as Cause-and-Effect diagrams, Pareto Analysis, Force Field Analysis, etc., are taught and used in this step. (…continued next page)